Event Ticket Insurance
Race tickets with insurance are available for all major events on Racetickets.com. Click here to purchase tickets with insurance.
Insurance Benefits:
Event Ticket Insurance offers you greater peace of mind with an Event Ticket purchase by insuring you against unforeseen circumstances. If a traffic accident, medical issues, mechanical breakdown, jury duty, or other covered reason prevents you from attending the event, 100% of the ticket price, including taxes and shipping charges is returned to you, up to a maximum of $1,000 per ticket.
With Event Ticket Insurance, you can rest assured that your financial loss will be covered if you can't attend an event for any of following covered reasons:
- Illness or Serious Injury - preventing you or an event companion from being able to use the event ticket, or if a family member is hospitalized or requires care by you
- Traffic accidents - which could prevent you from getting to an event
- Mechanical Breakdown - if your car breaks down within 48 hours of the event
- Airline delay - if your plane or other common carrier is delayed (includes bad weather) while going to the event
- Home or Business Issues - if your home or business is uninhabitable due to fire, flood, vandalism, burglary or natural disasters
- Care for a family member - serious injury to a family member, requiring you to provide care
- Employer Termination - providing protection against a lay-off
- Jury Duty - if you are required to serve on jury duty after having purchased an event ticket
- Required to Work - if your employer requires you to work during the event
- Work Relocation - if you are relocated by your company over 100 miles from your home
- Military Duty - if you are required to miss an event as a result of military orders
- Death - if you, an event companion, or immediate family member passes away.
When to Use this Insurance:
Event Ticket Insurance* was designed with the specific needs of event ticket purchasers in mind. This insurance provides Race Cancellation coverage for non-refundable event ticket costs, including any applicable service fees and shipping costs, up to $1,000, if you have to cancel your Event ("race") for a covered reason.
Event Ticket Insurance does not offer coverage for cancellation due to a personal change of plans. Please see the full Certificate of Insurance/Policy links below for full details.
Satisfaction Guarantee:
Within 10 days of purchasing the Event Ticket Insurance, Mondial Assistance will process a full refund of premium to you, as long as you have not already attended your event ("race") or filed a claim. No refunds shall be paid to you after 10 days of purchasing the product.
For questions regarding coverage, please contact Mondial Assistance at at 1-800-628-6188 or by email at eventservice@mondialUSA.com. Complete details regarding all of the benefits described here will be emailed to you upon completion of the insurance purchase.
Click here to view a copy of the Certificate of Insurance/Policy (requires Adobe Acrobat.)
Mondial Assistance plans are underwritten by BCS Insurance Company under BCS Form No. 50.231CW, 50.431, 52.201 or 52.401, or Jefferson Insurance Company under Jefferson Form No. 102-C-XX-01 or 102-P-XX-01, depending on the insured's state of residence.
Plan is administered by World Access Service Corp., a company of Mondial Assistance.
Please be advised:
This optional coverage may duplicate coverage already provided by your personal auto insurance policy, homeowner's insurance policy, personal liability insurance policy or other source of coverage. This insurance is not required in connection with the insured's purchase of tickets. Plan may not be available in all jurisdictions.
California Residents:
We are doing business in California as WASC Insurance Agency. CA License # is 0B01400.
Florida Residents:
The benefits of the Policy providing your coverage are governed primarily by the law of a state other than Florida.
Ticket Insurance FAQs
The most frequently asked questions about Mondial Assistance Event Ticket Insurance protection are answered below. If you have additional questions regarding coverage, please contact Mondial Assistance by phone at 1-800-628-6188 or by email at eventservice@mondialUSA.com. Representatives available 24 hours a day, seven days a week to assist you.
- What is Event Ticket Insurance?
- Why do I need Event Ticket Insurance?
- What does Event Ticket ProtectorSM by Mondial Assistance cover?
- When is the best time to purchase Event Ticket ProtectorSM by Mondial Assistance in order to be covered?
- Are there any restrictions or limitations of the protection?
- What if there are changes to my order?
- Do I need to purchase Event Ticket Insurance for each event in my multiple order?
- Do I need to purchase Event Ticket Insurance for each single event ticket order?
- Am I covered if the race is rained out?
- Is my Event Ticket ProtectorSM by Mondial Assistance cancelled automatically if my event tickets are refunded?
- Can I get my money back if I do not attend an event for any reason?
- Who can I call if I have questions about the Event Ticket ProtectorSM by Mondial Assistance ?
- How can I file a claim?
- Why isn't my Event Ticket ProtectorSM by Mondial Assistance purchase displayed in with my ticket information?
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Who provides the insurance for these programs?
Answers
What is Event Ticket Insurance?
Event Ticket ProtectorSM by Mondial Assistance offers you greater peace of mind with an event ticket purchase by insuring you against unforeseen circumstances. If a traffic accident, medical issue, mechanical breakdown, jury duty, or other covered reason prevents you from attending the event, 100 percent of the ticket price including taxes and shipping charges is returned to you, up to a maximum of $1,000 per ticket.
Why do I need Event Ticket Insurance?
By purchasing Event Ticket Insurance you are insuring your financial investment of the event tickets including taxes and shipping costs (up to the amount of your policy limits) should your event be cancelled for a covered reason.
What does Event Ticket ProtectorSM by Mondial Assistance cover?
The insurance component of Event Ticket Insurance provides reimbursement for 100 percent of the ticket price including taxes and shipping charges, up to a maximum of $1,000.
Right away! You can purchase insurance up until three (3) days prior to race weekend, but we recommend you purchase as early as possible to have the greater peace of mind that comes with knowing you're covered.
Are there any restrictions or limitations of the protection?
Yes. Every insurance plan contains restrictions and limitations. This product includes General Program Exclusions. Certain pre-existing conditions may be covered. For more information, please refer to the Certificate of Insurance/Policy for the limitations, conditions and exclusions that may apply, or contact Mondial Assistance at 1-800-628-6188 to receive more detailed information.
What if there are changes to my order?
Contact Mondial Assistance directly to inform them of the changes and purchase additional insurance if necessary.
Do I need to purchase Event Ticket Insurance for each event in my multiple order?
Yes. You will have the opportunity to select Event Ticket Insurance for each event (up to $1,000 per event) you wish to insure within your multiple order.
Do I need to purchase Event Ticket Insurance for each single event ticket order?
Yes. Event Ticket Insurance must be purchased separately for each single event ticket order; up to $1,000 per event. Event Ticket ProtectorSM by Mondial Assistance will send you a separate policy for each event purchased.
Am I covered if the race is rained out?
Yes. If you are unable to attend the rescheduled race due to any of the reasons listed above contact Event Ticket ProtectorSM by Mondial Assistance to file your claim.
No. Be sure to contact Mondial Assistance directly to make any changes and/or cancellations to your Event Ticket Insurance protection. Our satisfaction guarantee allows you up to ten days from the purchase date of insurance to cancel your protection plan and receive a full refund of premium, as long as you have not already attended the event or filed a claim. No refunds shall be paid after the ten days. However, if you do have to cancel your event, make sure you review your Certificate of Insurance/Policy.
Can I get my money back if I do not attend an event for any reason?
No. Event Ticket Insurance coverage will only refund prepaid, non-refundable payments if you have to cancel for a covered reason. Covered reasons include sudden medical emergencies, death of a family member or traveling companion, mechanical breakdown on the way to an event, felonious assault, traffic accident while in route to the event, being called for jury or military duty, or having your home rendered uninhabitable. Please note that no benefits will be extended for cancellations due to simply changing your mind.
Who can I call if I have questions about the Event Ticket InsuranceSM by Mondial Assistance?
If you have questions regarding coverage, please contact Mondial Assistance toll free at 1-800-628-6188 or by e-mail at eventservice@mondialusa.com. Representatives are available 24 hours a day, seven days a week to assist you.
Contact the Mondial Assistance claims office at 1-888-799-2832. The claim specialist will let you know what documentation (see the Certificate of Insurance/Policy for specific information) will be required and will send you a claim form. The claims office is open 24 hours a day, seven days a week.
Event Ticket Insurance is purchased directly through Mondial Assistance , the ticket provider's preferred supplier. All policy documentation will be sent directly to you from Mondial Assistance.
Who provides the insurance for these programs?
Mondial Assistance plans are underwritten by BCS Insurance Company, rated "A-" (Excellent) by A.M. Best Co., under BCS Form No. 50.231CW, 50.431, 52.201 or 52.401, or Jefferson Insurance Company, rated "A" (Excellent) by A.M. Best Co., under Jefferson Form No. 102-C-XX-01 or 102-P-XX-01, depending on the insured's state of residence. World Access Service Corp. is the producer and administrator of this plan. The insured shall not receive any special benefit or advantage because of the affiliation between World Access Service Corp. and Jefferson Insurance Company.
